Terms of Service

Welcome to A to Z Tech Innovations LLC ("A2Z Tech," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website at a2ztech.io and the services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Services

A2Z Tech is a veteran-owned technology consulting and software development company based in Charleston, South Carolina. Our services include, but are not limited to, custom software development, process automation, technical consulting, and team training (collectively, "Services"). The specific scope, deliverables, and timeline for any engagement will be defined in a separate statement of work, proposal, or service agreement between you ("Client") and A2Z Tech.

2. Acceptance of Terms

By using our website, submitting a contact form, or entering into a service agreement with A2Z Tech, you acknowledge that you have read, understood, and agree to be bound by these Terms. We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page. Your continued use of our website or Services after any such changes constitutes your acceptance of the revised Terms.

3. Client Responsibilities

To enable us to deliver our Services effectively, you agree to provide timely access to relevant information, systems, and personnel as reasonably required. You are responsible for ensuring the accuracy and completeness of any materials, data, or content you provide to us. Delays resulting from a failure to meet these responsibilities may impact project timelines and are not the responsibility of A2Z Tech.

4. Intellectual Property

Upon full payment for Services rendered, the Client will own all rights, title, and interest in the custom deliverables created specifically for the Client under the applicable engagement ("Client Deliverables"). A2Z Tech retains all rights to pre-existing tools, frameworks, libraries, methodologies, and general knowledge that existed prior to or were developed independently of the engagement ("A2Z Tech Materials"). To the extent any A2Z Tech Materials are incorporated into Client Deliverables, we grant the Client a non-exclusive, perpetual, royalty-free license to use such materials solely as part of the delivered work.

All content on the A2Z Tech website, including text, graphics, logos, and design elements, is the property of A to Z Tech Innovations LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our website content without prior written consent.

5. Payment Terms

Fees for our Services are defined on a per-project or per-engagement basis and will be outlined in the applicable proposal, statement of work, or service agreement. Payment schedules, accepted methods, and any deposit or milestone requirements will be specified therein. Unless otherwise agreed in writing, invoices are due upon receipt. Late payments may be subject to interest or service suspension at our discretion.

6. Confidentiality

Both parties agree to treat any proprietary or confidential information received from the other party as confidential and not to disclose it to third parties without prior written consent, except as required by law. This obligation survives the termination of any engagement. Confidential information does not include information that is publicly available, independently developed, or rightfully received from a third party without restriction.

7. Warranties and Disclaimers

A2Z Tech will perform all Services in a professional and workmanlike manner consistent with industry standards. We will make reasonable efforts to correct any defects in our deliverables reported within a reasonable time following delivery, as defined in the applicable service agreement.

EXCEPT AS EXPRESSLY SET FORTH HEREIN, OUR SERVICES AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, A TO Z TECH INNOVATIONS LLC, ITS OFFICERS, MEMBERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF OUR SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE TOTAL FEES PAID BY THE CLIENT TO A2Z TECH UNDER THE APPLICABLE ENGAGEMENT DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9. Indemnification

You agree to indemnify, defend, and hold harmless A to Z Tech Innovations LLC and its officers, members, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your breach of these Terms, your use of our Services, or any materials or content you provide to us.

10. Termination

Either party may terminate an engagement by providing written notice as specified in the applicable service agreement. In the absence of a specific termination provision, either party may terminate with thirty (30) days' written notice. Upon termination, the Client is responsible for payment of all Services performed and expenses incurred through the effective date of termination. Provisions relating to intellectual property, confidentiality, limitation of liability, and indemnification shall survive termination.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Charleston County, South Carolina.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

13. Entire Agreement

These Terms, together with any applicable service agreement, proposal, or statement of work, constitute the entire agreement between you and A2Z Tech with respect to the subject matter hereof and supersede all prior or contemporaneous communications, representations, or agreements, whether written or oral.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: